FAQS
Local Professional Advice
Welcome to our Help Center. We’ve pulled some of the most frequently asked questions from our users and compiled them all into one place. If you have any other questions, don’t hesitate to reach out.
Do you really charge 0% management fees?
Yes — we charge absolutely no management fees. Our model is designed to give landlords a hands-off experience with guaranteed income, without any surprise charges.
How is the rent guaranteed and government-backed?
We work with local authorities who pay the rent directly through government-backed schemes. This ensures consistent, reliable monthly income with no risk of missed payments or voids.
Who covers the maintenance and repair costs?
NB Estates covers maintenance and management costs. You won’t need to worry about unexpected repair bills or tenant issues.
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What happens if I want to sell my property?
We also buy properties — whether vacant or tenanted. You can submit your property through our site, and we’ll get in touch with a no-obligation offer.
What areas do you operate in?
While we are based in London, we currently operate across areas such as Kingston Upon Thames, Surrey, Hertfordshire, Reading, Bedfordshire and are continuing to expand. If you’re unsure whether your property is eligible, just get in touch.